Privacy Policy

Shivam Packers and Movers values your privacy and takes reasonable steps to protect the personal information shared through our website, phone calls, quotation forms, WhatsApp conversations and relocation inquiries.

When customers contact us for packers and movers services in Bhagalpur or other locations, we may collect details such as:

• Name
• Phone number
• Pickup and delivery address
• Email address
• Shifting requirements
• Vehicle or goods information

This information is collected only for relocation coordination, quotation preparation, customer support, transport planning and service communication.

We do not sell, rent or intentionally share customer information with unrelated third parties for advertising purposes.

Customer details may be shared only with:

• Assigned relocation coordinators
• Transport teams
• Warehouse staff
• Insurance providers if transit insurance is requested
• Government authorities if legally required

Our website may also collect limited technical information such as browser type, IP address, device type and browsing behaviour through cookies or analytics tools. This helps improve website performance and customer experience.

Shivam Packers and Movers takes practical precautions to protect customer information. However, internet based communication and digital systems cannot always guarantee complete security against cyber threats or unauthorized access.

Customers are requested not to share highly sensitive banking passwords, OTPs or confidential financial information through unsecured communication channels.

Transit insurance support may be available for goods transportation. Insurance claims, coverage limitations, natural calamities, road accidents, and unforeseen events remain subject to insurance provider terms and operational conditions.

Our website may contain links to third-party platforms, maps, or external websites. We are not responsible for the privacy practices or content policies of those external websites.

By using our website, requesting quotations, or booking shifting services, you agree to the practices mentioned in this Privacy Policy.

Shivam Packers & Movers Private Limited may update this policy periodically based on operational, legal, or service-related changes without prior notice.

For privacy related concerns or customer support, users may contact: